Since March 2021

Principal Design Manager – Microsoft Teams (NASDAQ: MSFT) – Dublin, Ireland*

I manage a team of UX designers building collaborative workflows, AI-enabled tools and experiences for front-line workers and managers into Microsoft Teams. I lead our Dublin studio in the planning, execution, critique and review processes with local and remote design teams, product stakeholders, select customers and executive leadership. I drive efforts in concept development, qualitative user study, use case and journey definition, and holistic end-to-end design practices that strengthen and align multiple teams to strategic and measurable business outcomes for the Teams organization.

2017 – 2021

Lead Product Designer (Managing) – Multiple Departments (NASDAQ: BKNG) – Amsterdam, The Netherlands*

Prior roles:
Lead Designer, Accounts & Identity (2020-2021); Strategic Initiatives (2019 – 2020); BookingSuite (2017 – 2018)
UX Manager, China Unit (2018 – 2019);

In my tenure at I played a pivotal role in shaping the future of user experience, emphasizing strategic vision and holistic design strategies across all areas of the global business. My responsibilities spanned key areas:

Design Strategy & Strategic Vision

  • Defined a transformative 3-5 year product vision, strategy, and guiding principles for a seamless customer experience, emphasizing the “connected trip” concept.
  • Executed comprehensive design strategies for B2B/SaaS solutions, consumer travel products, and tailored Design Systems.

Design Management

  • Managed on-site and remote teams across global locations, fostering career growth and IC management.
  • Coordinated team priorities and led design strategy for’s global Identity Platform, Strategic vision initiatives, China-local products, and hotelier-focused Saas products.
  • Defined long-term UX visions, ensuring consistency across brands, platforms, and customer experiences.

Design Operations, Localization & User-Centric Practices

  • Drove role definition, recruitment, and hiring for Shanghai-based teams.
  • Transformed Design Operations, evolving processes for evaluation, allocation, and resourcing for UX design roles, fostering a shift from engineering-management to a design-management model for 250+ designers
  • Facilitated direct collaboration across disciplines, departments, and geographical locations, effecting cultural change focused on holistic design practices and end-to-end solutions.
  • Implemented product design processes aligning Chinese market initiatives with European HQ, strengthening the design community through training on Design Thinking.

Design Leadership & Mentorship

  • Mentored designers through feedback sessions, pair-design exercises, and career coaching.
  • Supported multiple successful senior/lead promotions, showcasing a commitment to leadership development.
  • Exhibited effective leadership through a holistic approach, aligning teams with strategic goals.

Example work available upon request

2012 – 2017

Director of UX
Axial – New York, NY

Prior roles: Lead UX Designer (2014 – 2015);
Senior UX Designer (2012 – 2014)

As UX director I supervised all UX design and implementation for Axial’s fin-tech SaaS product.

I was responsible for: Recruiting and managing performance of skilled multi-strength product designers; Coordinating team deliverables against product roadmap; Driving higher-visibility product review processes with stakeholders; Owning overall usability research and insights.

Prior to my role as director, as Lead UX Designer I worked with product managers and development teams on product architecture, data visualization, and led the UX implementation of all product design, including: New-user acquisition and on-boarding; Search and messaging; Buy-side and sell-side workflows; Mobile app workflows and relevant feature sets; Design patterns and style-guides.

Example work available upon request

2010 – 2013

Design Consultant
Freelance – New York, NY

I provided design services for creative solutions and deliverables in UX, UI print, video, and identity systems for a variety of clients ranging from independent entrepreneurs, small businesses, corporate groups, advertising agencies and non-profit groups covering the following industries: Higher education & universities; Media/film & creative services; Healthcare; Legal; B2C sales; Real estate.

Example work available upon request

2011 – 2012

UX Designer
Bloomberg LP – New York, NY

I focused on the general UX, information architecture, and UI design systems for customer-facing web products and editorial tools for internal editors and content creators of and These websites each had over 300mm monthly active users. My core responsibilities included: Data visualization for market data (global equities, commodities, currencies etc); Information architecture and taxonomy design for over 150 content sections; Visual design and guidelines for editorial content templates & special sections (events, 2012 presidential election, editorial features); User experience and product flows for editorial tools.

2004 – 2010

Creative Director
Sliced Bread Co – Athens, GA

Prior roles: Art Director (2006 – 2009);
Graphic Designer (2004 – 2006)

My professional career began as a Graphic Designer, advancing to Art Director, and in my final year to Creative Director. Throughout that time, I designed and developed work independently and with a creative team; designed and applied identity systems; created advertising for print, web, and TV; developed promotions; designed collateral materials and managed pre-production; designed and developed websites and interactive media; shot, edited and post-processed video. As Creative Director I supervised all identity, advertising, promotions, print production and collateral, websites and programming, and videography; designed projects directly with clients; and facilitated communication and streamlined interactions between each client, project manager, designer, marketing specialists, and engineers.



Product Design; User Experience Design; Interaction Design; Service Design; Design Management; Design Operations; Information Architecture; Design Systems; Design thinking; Design sprints; workflow design; mobile application design; wire-framing; prototyping;  user research; user testing; qualitative research; quantitative research; data visualization; presentations; visual design; UI Design; agile development; product management;


Figma; Sketch; Omnigraffle; InVision; Adobe Photoshop, Illustrator, InDesign, After Effects; git; Jira; Axure; HTML; CSS; basic PHP; Javascript; Final Cut Pro; print pre-press production;

*US Citizen. Qualified to work in EU through sponsorship.